Our Partners

It's always been a dream of mine to start a company. When I left Forrester, I thought about passion. After starting up four customer marketing practices, I realized it's knowing how to help companies address their customer contact database challenges.

I've always been in B2B SaaS. As a former successful quota carrying salesperson and customer success director with a 95% team renewal rate, I have the hard-earned knowledge,  experience, and wisdom to work with clients across their organization.

Thanks for your interest....Irwin Hipsman

As Forrester's first Director of Customer Marketing

• Launched a revenue generating "Repeat Sales by Former Customer Contacts" program
• Attributed $2.5M  thru customer marketing 
• Brought on in-app messaging and increased year over year email open rates by 5%

As an early customer marketer, I've managed 100+ in-person customer user groups and

• Brought on Influitive (their 2nd customer). Created the Sharkies, one of the first SaaS customer awards program @Brainshark
• Received multiple Gartner "Customer Choice" designations @Nexthink
• Organized customer response to a damaging WSJ front-page story @Crimson Hexagon